Mobile Living Office

Material: flame-retardant foam and iron plate

Thickness of foam: 2''

The thickness of iron plate: 0.016''

Color: Gray and Black

Mobile House, mobile home, tiny house, Portable Office, Prefab House, Modern mobile Office,container homes

How are orders shipped?

We use standard freight shipping for all orders. If you have any special requests such as liftgate delivery, scheduled delivery appointments, or tilt truck services, please let us know. Note that additional charges may apply.

How do I unload the product?

Customers are responsible for unloading their orders. Product dimensions and weights are provided on each product page. Please ensure you have a forklift or similar equipment ready for unloading.

What if the product is out of stock?

We apologize for any inconvenience caused by out-of-stock items. Our inventory moves quickly, but we will restock soon and provide an estimated availability date. You can secure your order by paying a 25% deposit, allowing us to reserve the product for you upon arrival. For more details, please contact our customer service team.

What should I know about order delivery?

A signature is required for deliveries of large orders. Upon delivery, it is the recipient's responsibility to inspect all packages for any damages. Any damage must be noted by the delivery person; otherwise, a damage claim cannot be filed. Failure to report concealed damages will result in a loss for the receiver.

Where do you ship to?

We ship to the contiguous 48 states (excluding Alaska and Hawaii) and Canada. For shipping to South America or Europe, please contact us for more information.

Do you offer financing?

We aim to assist every customer by partnering with PayPal, a third-party financing institution. For financing options, log in to your PayPal account and select PayPal Credit. For more information, visit PayPal Credit.

How long will my order take to deliver?

You will receive an email notification when your order ships. For small items, the tracking number will be included in the email, allowing you to track your order at any time. For large items, we will contact you with the estimated delivery time once the order is picked up.

Please note that our refund and return policy allows you to request a refund and return within 14 days from the date of delivery.

Our refund policy is designed to offer peace of mind to our valued customers. If, for any reason, you find that your product is damaged or not according to your order, you have the right to request a refund. We take product quality and accuracy seriously, and we are committed to resolving any issues promptly and fairly.

• Refund Eligibility

To be eligible for a refund, you must return the item in the same condition that you received it, unworn or unused, with tags, and in its original packaging, customers are responsible for the return shipping fee. You’ll also need the receipt or proof of purchase.

• Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within one month. Please remember it can take some time for your bank or credit card company to process and post the refund too. Your satisfaction is our priority, and we are dedicated to ensuring that you are completely satisfied with your experience with TinyHome USA.

• Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

• Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging, customers are responsible for the return shipping fee. You’ll also need the receipt or proof of purchase.

• How to start a return?

To start a return, you can contact us at info@tinyhome-usa.com. 
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@tinyhome-usa.com.

• Questions or Concerns

If you have any questions or concerns about our refund & return policy or any other aspect of our products and services, please don’t hesitate to contact our friendly customer support team. We are here to assist you every step of the way.